Visible intoxication is when a person’s physical and mental abilities are diminished by cannabis or other drugs to a point that it can be observed by others. You cannot sell cannabis items to a customer who is visibly intoxicated. You are not expected to know a customer’s impairment level or know for certain that a customer has consumed some other form of intoxicating substance, but you are expected to recognize visible intoxication. So you must not sell cannabis to anyone showing signs of visible intoxication no matter what substance the person may have used to become intoxicated. There are many signs of a visibly intoxicated person and if the person shows a combination of several of these signs, or exhibits a significant change in behavior, that could be a strong indication that the person is intoxicated. 


Learning Objectives 

  • Cannabis Composition 
  • Consumption Effects 
  • Impaired Behaviors from Cannabis 
  • Impairment Effects on the Body 
  • Techniques to Evaluate Impairment 
  • Professional Intervention Attitudes 
  • Impairment in the Workplace 
  • Recognizing Workplace Impairment 
  • Employer and Supervisor Responsibilities 
  • Employee Responsibilities 
  • How to Determine Employee Impairment 
  • Workplace Impairment Policies 
  • Health and Safety Concerns

Cannabis has a long history of medical use. Cannabis use has been documented for multiple purposes including recreational, spiritual, and medicinal use. Different cannabis properties can relieve a spectrum of symptoms, it is used to treat many diseases or ailments and is undergoing research for many more. 


Learning Objectives

  • List the risks and benefits of different methods of delivery when consuming cannabis. 
  • Explain the psychoactive, somatic, neurological, and cardiovascular effects of consuming cannabis. 
  • Explain the effect of cannabis consumption on driving. 
  • Explain the effect of cannabis consumption on appetite.

A plan for diversion prevention and the unlawful use of cannabis for a cannabis business facility needs to be designed to ensure compliance and that every facet is represented. It is necessary to ensure that all employees staffed at the cannabis business facility and site are trained in the detection and prevention of the unlawful use of cannabis products in each possible area of diversion. It is the responsibility of any licensed premise employee who witnesses or suspects criminal activity to report this information to security personnel and senior leadership. Diversion tactics should identify the employees who commit unlawful consumption or theft behaviors and mitigate the damage. 


Learning Objectives

  • Tactical Strategies and Practices 
  • Transportation Diversion Prevention Policy 
  • Storage and Security Considerations 
  • Internal Procurement Controls 
  • Product Disposal Systems 
  • Cognitive Behavioral Therapy 
  • Reporting and Documentation 
  • Diversion Programs

As licenses are becoming ever easier to forge, fake identification (ID) is growing more common and more “real” or accurate to a legally issued ID. If you're in a position where you must verify someone's age or identity, it's important that you know how to detect fake identification to determine valid identification. Here are some tips and techniques for checking identification. Remember, it is the customer’s obligation to present identification which verifies their age. They must prove they are of legal age or older and you can always ask for secondary identification if you are unsure. 


Learning Objectives 

  • “U-CARD” Identification 
  • Questions to Verify Identification 
  • Identification Operating Procedure 
  • Additional Identification Tips 
  • Types of Acceptable Identification 
  • Confiscating Fake Identification

This course will teach you everything you need to know about the standard security and compliance procedures when preparing for customer deliveries. Learn all of the standard operating procedures to ensure you are conducting the safest deliveries possible. This course is intended to be the exclusive guide for employees and contractors involved in the dispensary delivery process. The course covers all you need to know for your deliveries security operations.


Learning Objectives

  • The proper method for preparing deliveries for patients 
  • Identifying and remedying common compliance violations

Several states have now regulated the sale of cannabis. The labeling, packaging, and product safety aspects of retail cannabis operations are very important. It is the responsibility of business owners and industry employees alike to uphold the cannabis regulations required by the state and implement them accordingly. In this course, we will be reviewing some of the language from state statutes as well as maintaining best business practices under state law.

Learning Objectives
  • General applicability of labeling standards in cultivation and product manufacturing facilities.
  • Labeling of Cannabis concentrates, edibles, and other forms of delivery.