This training will help you prioritize and be more productive. Prioritizing tasks ensures that you meet your most important goals first. Focusing on the most important tasks can help you determine what you can let go, giving you more free time. 

Learning Objectives

  • Define Prioritization 
  • Describe the Benefits of the Eisenhower Matrix 
  • Use the Eisenhower Matrix to Prioritize Time

This training will educate you on the various types of ways that malicious hackers attempt to gain information and access to computer systems. It is your responsibility to be the front lines for the company and to report any malicious activity that you see. This training will help you identify malicious activity and educate you on how to mitigate risk when conducting business online.
Establish best practices on Skype for Business and get insights into how to deploy the solution for your business and support your business' internal stakeholders. Learn about the best practices that Microsoft created and employed to design, develop, deploy, and operate Skype for Business. Examine past, current, and future IM, voice, phone, social networking, and conferencing (audio/video) implementations to ensure end user devices are supported. This course combines presentations, discussions, and demonstrations in an on-demand setting and covers various topics, including architecture, planning, operations, maintenance, and support of Skype for Business.

Many salespeople fall into the trap of talking too much. They just can't wait to tell customers all about the features or benefits their product or service will bring or how great their company is without first understanding the needs and desires of the customer. This training will guide participants towards uncovering the right' skillset and mindset a professional salesperson should possess. From controlling conversations with customers to asking the right questions to uncover customer's needs, this training will enhance sales staff's ability to connect better with customers, overcome objections and close the sale confidently and effectively delivering commercial and sales objectives. The core of this training teaches a more effective and more professional sales approach that primarily depends on asking a series of questions in a specific order that will enable you to find out your customer needs and not only uncover problems, but also ask questions that make the customer realize that the problem they have been chugging along with comfortably is now too big to ignore. 

Learning Objectives

  • Understand what is needed to have both the right skill set and mindset to sell. 
  • Connect better with customers, overcome objections and close sales confidently and effectively to achieve sales targets. 
  • Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs while maintaining a great customer experience. 
  • Understand the major behavioral styles and personality types and how to sell to each buyer type.